Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction .
Creates annual Parts Department goals and budget, in alignment with the organization’s financial and operational objectives .
Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures.
Maximizes use of all order discount programs to achieve management stock order goals.
Ensures all department tools, equipment and vehicles are in good working order.
Manage.recruiting, staffing and employee development activities for employees reporting to this position.
Leading edge in inventory control management, leading edge in parts & accessories retail management, leading edge in performance management, leading edge in branches & dealers development, fully operation in department strategy & planning .