English Customer Care Representative

fetchr Maadi, Cairo

283
Applicants for
15 open positions
143
Viewed
18
In Consideration
49
Not Selected
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
Salary:
4,000 to 5,500 EGP per month, Social & Medical Insurances
Vacancies:
15 open positions
About the Job
  • Determine the requirements by working with customers.
  • Answer inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfill requests by clarifying desired information; completing transactions; forwarding requests.
  • Sell additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintain call center database by entering information.
  • Keep equipment operational by following established procedures; reporting malfunctions.
  • Update job knowledge by participating in educational opportunities.
  • Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Job Requirements
  • Fluency in English is a MUST.
  • Excellent Communication& Handling Skills.
  • V.Good Business Writing Skills.
  • Flexibility with Rotational Shifts.
  • Flexibility with working location: Maadi.
  • Availability to start immediately if accepted.
About this Company

Fetchr helps local merchants and global brands build, launch and grow profitable eCommerce businesses with an easy to use proprietary shipping and logistics solution. With our app and a simple tap, we can locate your exact location allowing us to deliver packages to your phone... (More)

See all Careers and Jobs at fetchr
Hiring?
Signup for an employer account and Post your Jobs!