Voice Systems Engineer
Mantrac -
Ameria, AlexandriaPosted 3 years ago29Applicants for1 open position
- 13Viewed
- 5In Consideration
- 6Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Act as a Support for the local IT Team in each territory.
- Manage, Configure and troubleshoot all unified VOIP communication systems and Collaboration including IP telephony, Voice mail, IM Messaging and Cloud services. Conference in HQ and branches& Coordinate with the vendor according to the SLA.
- Manage and configure all collaboration endpoints and systems
- Identifying, investigating and resolving technical incidents and problems related to IP telephony systems
- Manage, configure and troubleshoot Video Conference systems and Endpoints
- Develop and oversee the adherence to maintenance and performance standards of data, voice or video network hardware and systems.
- Troubleshoot highly complex data, voice or video network and hardware problems.
- Designs, builds, configures, installs, monitors, and supports all VOIP and collaboration systems.
- Ability to engage in creating backup strategies for the data and recovery plan Collaboration solutions.
- Regular Operation of the network infrastructure.
- Applying bug fixes and patches.
- Monitor, analyze and resolve issues according to policy.
- Design, Deploy and Document networks.
Job Requirements
- Bachelor’s degree in communications engineering or equivalent.
- Years of experience from (2-5), specially in implementing and operating enterprise campus networks and Cisco unified communications solutions.
Skill at:
- Emotional Intelligence
- Planning and Organizational Skills
- Time Management Skills
- Solid understanding and practical experience of Cisco Unified Communications manager, Cisco Jabber, Cisco IM and Presence, Cisco Unity Connection, Voice gateways/routers/switches, Cisco Expressway, Cisco Webex Teams, Meetings, Devices. calling and hybrid services.
- Solid understanding and practical SIP trunks and CUBEs.
- Solid understanding and practical experience of Video Calling with Cisco Video Endpoints.
- Experience with LAN/WAN technologies and QOS.
- Understanding of voice protocols such as SIP, H323, MGCP, SCCP.
- B1 – C1 English Language proficiency
Characterized by:
- Accountability and Sense of Ownership
- Autonomy and Sense of Initiative
- Multi-tasking and Prioritization
- Logical Reasoning
- Attention to Detail
- Promptness and fast pace
- Agility