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Web Chat Advisor

BDO Esnad - Maadi, Cairo

Web Chat Advisor

BDO Esnad - Maadi, CairoPosted 1 month ago
245Applicants for10 open positions
  • 2Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

  • Chat agents communicate with customers through live chat or email to answer questions, solve problems.
  • Since they function on the front line of customer service, it’s important that chat agents be comfortable communicating directly with customers.
  • Develop strong customer relationships.
  • Build customer relationships
  • Manage and take ownership of the resolution process for all customer related issues
  • Offer to call the customer at their convenience should they have questions that may be better answered over the phone rather than through live chat.
  • Maintain up to date knowledge of the business.

Job Requirements

  • Excellent Command Of English Language.
  • Fast Typing Skills
  • Males & Females
  • Graduates Only
  • 5 working days & 2 days off
  • Previous Experience in Web Chat or email is a must.
  • Work Location: Maadi

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