Customer Service Supervisor - Damietta

MTS - Damietta, Damietta

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
More than 5 years
Career Level:
Job Type:
Full Time
1 open position
About the Job
  • Managing the Customer Service team and distribute the work among them based on the work load and need to solve the customers’ and their certificates issues.
  • Handling the customers’ issues to give them the best service and to solve any certificates issues.
  • Review the daily report of the customers’ certificates with the team to be able to track the complaints and to follow up to solve their problems.
  • Handling the administration and technical issues of the team.
Job Requirements
  • Bachelor's degree.
  • 5 years of experience in customer service, 2 of which as a supervisor or team leader.
  • Proficient computer skills in MS Office Applications.
  • Excellent command of the English language.
  • Excellent communication skills, people-oriented, problem-solving & negotiation skills.
  • Leadership & team management skills.
About this Company

Misr Technology Services (MTS) is a Private Shareholding company in charge of Developing and Implementing The Single Window Project which Computerized all the Customs in Egypt.

MTS is engaged in a 20 years contract to realize a national platform that covers... (More)

See all Careers and Jobs at MTS
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