Customer Service Representative (Corporate Account)

Confidential Company - Abbassia, Cairo

193
Applicants for
15 open positions
11
Viewed
3
In Consideration
3
Not Selected
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time Shift Based
Salary:
2,500 to 3,000 EGP per month
Vacancies:
15 open positions
About the Job

Customer Service Responsibilities list:

  • Manage large amounts of incoming calls.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies.
Job Requirements

Minimum Qualifications:

  • Gender: Both males and females are eligible to apply.
  • Age: Not older than 38 years old.
  • Language Skills: Good command of English language.
  • Strong verbal communication skills.
  • Professional in Microsoft Word and Microsoft Excel.
  • Demonstrates a positive, enthusiastic, friendly attitude.