Customer Care Representative

Misreya Medical - Sheraton, Cairo

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
1 open position
About the Job

Job Purpose:

  • The person holding this position, will be responsible to support the current customers throughout all related consumables and reagents needed to make the devices function within the most effective and efficient way and that the client would get the best out those devices.


  • Receive phone calls that are related to the queries of the client concerning the reagents. To receive all their needs and their requirements from kinds and quantities.
  • Prepare accurate quotations / price offers and send it to the client back with the special contractual terms for each client; this is to ensure that all clients are satisfied and feel that they are treated with special care.
  • Wait for the client’s confirmation to be able to proceed further in preparing their order and the related logistics of the delivery.
  • Being able to Ability to comprehend and recap any conversation in clear points and ideas.
Job Requirements
  • BSc. degree is a must.
  • 1:2 years of working experience within the customer service filed.
  • High organization and follow up skills.
  • Solid communication skills (verbal and written).
  • Solid computer skills.
About this Company

Our Vision

We are aiming to be the most reputable and comprehensive provider of medical laboratory diagnostic needs in Egypt.

Our Mission

We gain our customers' trust and satisfaction by providing them with the BEST PACKAGE that we can... (More)

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