Collection Specialist - Banking

Hadaf Al Khaleej Collection services - Mohandessin, Giza

Applicants for
10 open positions
Not Selected
Experience Needed:
More than 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
3,000 to 3,500 EGP per month, Incentives
10 open positions
About the Job
  • 100% of his time is allocated to collections.
  • Study all cases in the queue and come up with action plan for each case.
  • Prioritize the cases in the queue and implement the collection action plan effectively and efficiently.
  • Apply all collection techniques and reporting the serious problems to his superior.
  • Follow-up (calling debtors, sending Legal Notices, meeting the debtors under the direct supervision of the Team Leader if necessary).
  • Contact the customers through available contact numbers; otherwise use the technology to trace the customers
  • Make filed visits effectively for all necessary cases
  • Making his utmost best and efforts before deciding on the returned cases.
  • Ensure that all customer queries, complaints and suggestions are handled effectively and reported to his superior.
  • Ensure the accuracy of all payments made by debtors.
Job Requirements
  • 2+ years of experience in collection
  • Good English level
  • Proficiency in using programs (MS-Office) and Computer Skills
  • Good communication skills
  • Experience in dealing and negotiating with difficult people.
  • Maximum age 38 years old.