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Job Description
- Contact clients and collect outstanding payments with keeping a balance between maintaining trustful relationships, and ensuring timely payments.
- Follow up on the collection and allocation of payments.
- Monitoring accounts to identify overdue payments
- Maintain up-to-date billing system.
- Carry out billing, collection and reporting activities according to specific deadlines.
- Monitor customer account details for non-payments, delayed payments and other irregularities
- Maintain accounts receivable customer files and records.
- Communicate with clients to ask about their overdue payments.
- Process payments and refunds.
- Resolve billing and customer credit issues.
- Update account status records and collection efforts.
- Keep an accurate records and reporting on collection activity.
- Prepare and present reports on collection activities and progress.
- Collect and maintain a record of all overdue payments.
- Investigating the reason for overdue payments.
- Encouraging and arranging plans for timely payments.
Job Requirements
- Proven experience as a Collection Specialist in Real estate Organization.
- Knowledge of billing procedures and collection techniques.
- Excellent communication skills.
- Problem-solving skills.
- Strong problem solving and analytical ability
- Negotiation.
- Customer service.
- Problem solving.
- Collection management.
- Communication.
- Detail-oriented.
- Account management.
- From 4 to 6 years of Experience.
