Warranty Engineer

Kayan Egypt for Trading & Investment - Katameya, Cairo

Applicants for
1 open position
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
1 open position
About the Job
  • Responsible for applying Škoda Warranty / goodwill guidelines and SOPs to each Warranty case.
  • Responsible for checking, verifying and processing all warranty Job orders.
  • Responsible to submitting all warranty claims on system on a proper way to assure no charge back.
  • Report daily to the warranty manager and service manager.
  • Be updated with the latest updates related to the warranty guidelines and SOPs.
  • Handling customers with warranty claims if needed to maintain highly customer satisfaction index.
  • Attend service center/ warranty meetings if called.
  • Approve service center's warranty invoices after repair approval based on findings.
  • Responsible for assuring quality of operation for all warranty cases as mentioned in service core steps.
  • Review and validate monthly warranty credit notes and clarify any uncollected cases.
Job Requirements
  • Bachelor degree Mechanical Engineering or a related field.
  • Fresh or 1-3 years of experience in Automotive after sales department.
About this Company

Kayan Egypt For Trading & Investment is a shareholding Co. established in December 2012 and is the sole representative of SEAT in Egypt as of June 2013.

SEAT is a prestigious & Sporty brand that needs a lot of investment to highlight the potential of the brand... (More)

Industry: Automotive
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