Senior Odoo Implementer
Centione -
Nasr City, CairoJob Details
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Job Description
Job Description:
As an Odoo implementer [customer support specialist], you will play a pivotal role in ensuring the success of our clients by providing exceptional support and troubleshooting services. Your primary responsibilities are as follows:
Key Responsibilities:
- Identify issues reported by clients and recommend appropriate solutions or search for existing solutions.
- Communicate client requirements to the development team and perform appropriate testing for the developed solutions.
- Manage day-to-day operations, including troubleshooting problems arising for the client and providing production support.
- Contribute to the creation of manuals and tutorials for solutions, either written or in video format.
- Utilize your functional experience and deep knowledge of Odoo, with a minimum of 2 years' experience, to support clients across various modules, including Sales, Purchase, Human Resources, Payroll, Accounting, Point of Sale, Manufacturing, CRM, Inventory, Website, Projects, and Timesheets.
Job Requirements
Skills and qualifications:
- Bachelor's degree in Business Administration, Business Information Systems, or Computer Science.
- 2 to 3 years of hands-on experience working with Odoo is a must.
- Strong knowledge of business processes and/or accounting principles.
- Technical and functional expertise in Odoo modules and features.
- Familiarity with accessibility and security compliance standards.
- Ability to learn quickly and adapt to new concepts and technologies.
- Proven ability to troubleshoot and identify problems efficiently.
- Excellent communication skills, both verbal and written.
