Customer Care Specialist

IMI - Nasr City, Cairo

44
Applicants for
3 open positions
42
Seen
6
Shortlisted
6
Rejected
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,300 to 3,400 EGP per month
Languages:
English
Vacancies:
3 open positions
Gender:
Males Preferred
About the Job

Call Center agent / Medical Insurance Field

  • Follow communication / update expectations with clients, in accordance with the company policies, scheme or agreed time frames set.
  • Answer inbound calls as well as assist customers who have specific inquiries.
  • Build customer’s interest in the services and products offered by the company
  • Provide personalized customer service of the highest level.
  • Update the existing database with changes and the status of each existing / prospective customer / member.
Job Requirements
  • Bachelor University Degree in any discipline (Graduates Only)
  • From Good to Very Good command of English language.
  • 1-2 years’ experience in a Call Center / Customer Service environment, TPA, Hospitals or Medical Centers.
  • Flexible and ability to work shift (Working on rotational shifts).
  • Thorough knowledge of MS Office applications.
  • Males preferred

About this Company

IMI is a “Management Development” company that provides integrated solutions to help companies grow and learn more rapidly than ever before in today’s whirlwind of a market place.
IMI consists of three divisions: Training & Development, Marketing & Management Consultancy... (More)

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