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Aviation Agent

Mohandessin, Giza
Posted 4 years ago
37Applicants for1 open position
  • 14Viewed
  • 6In Consideration
  • 4Not Selected
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Job Details

Experience Needed:
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Job Description

  • Issuing, modifying or cancelling flight tickets
  • Informing passengers of any changes or delays regarding flights.
  • Plan and sell transportation, accommodations, insurance and other travel services
  • Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportation, travel dates, costs and accommodations
  • Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
  • Book transportation, make hotel reservations and collect payment/fees
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages
  • Deal with occurring travel problems, complaints or refunds
  • Enter data into our software and maintain client files
  • Network with tour operators
  • Maintain statistical and financial records
  • Meet profit and sales targets

Job Requirements

  • Finished IATA/UFTAA course and/or Egyptair basic ticketing course
  • Proven work experience as a travel agent
  • Excellent knowledge of computer reservations systems, GDS systems and e-traveling i.e. Galileo, Amadeus, sabre
  • Fluency in English; multilingualism is a plus
  • Strong sales skills and commercial awareness
  • Ability to interact, communicate and negotiate effectively
  • Sound knowledge of domestic and international travel trends
  • Degree in Hospitality, Travel, Tourism, Business or relevant field
  • Personal travel experience will be considered an advantage

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