Operation and Support Engineer
WEData -
6th of October, GizaPosted 4 years ago100Applicants for1 open position
- 10Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Handle daily operational tasks and reports
- Support existing systems and implement any new server or operational requirement
- Provide technical support for We group call center and Hosted Call Centers customers. .
- Monitor alarms and systems performance .
- May perform other duties as assigned
- Monitor sizing, upgrades and assure performance of all Product House systems
Job Requirements
- Minimum of 2 years’ of experience in current Avaya solutions
- Strong organizational skills, able to coordinate complex projects involving multiple parties, interrelated issues, and demanding timelines
- Good knowledge of LAN/WAN/WLAN networks
- strong analytical skills for timely reporting metrics.
- Willingness to work weekends and after hours as required
- Strong organizational skills with attention to detail
- Current Avaya CM Certification or Cisco network certification
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