Customer Services Representative
Athear -
New Cairo, CairoPosted 4 years ago71Applicants for5 open positions
- 26Viewed
- 8In Consideration
- 0Not Selected
Job Details
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Job Description
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Handle and resolve customer complaints, provide appropriate solutions and alternatives.
- Processing orders, forms, applications, and requests.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Job Requirements
- Graduates only.
- Very good English language.
- Strong negotiation and communication skills.
- Active listening skills.
- Flexibility working in rotational shifts.
- Minimum 6 Months of Experience in Customer Services.
