Job Details
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Job Description
- Responsibilities and Duties
- Managing all export and import shipments
- Dealing with shippers’ & consignees’ requirements
- Managing all external service providers including truckers and customs clearance brokers
- Ensuring that the process and employees are working smoothly and efficiently
- Handling invoices with clients and accounting department
- Maintaining strong relation with shipping lines
- Building & covering the whole operation team
- Providing competitive rates for customers
- Exploring new fields of business while seeking continuous improvement
- Dealing with agents worldwide
- Coordinating with internal departments to ensure smooth workflow
- Accountable for matching rates
- Responsible for percentage/ rates for shipment rejection
Job Requirements
Qualifications
Education level.
- operation managers must have a certificate of higher education in one of the fields of commerce or business administration.
- At least 5 years in similar position & same business field
Specific skills.
- Budget and reporting
- Leadership
- Delegation
- Strategy Planning
- Problem-solving
- Administrative & financial
- Time management
- Interpersonal
- Organizational
- Customer service
- Excellent command of written and spoken English & Arabic
- Excellent research and computer skills
