Customer Service & Telesales Agent

American Mattress - New Cairo, Cairo

Applicants for
2 open positions
In Consideration
Not Selected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
2,500 to 3,000 EGP per month, Medical Insurance
2 open positions
About the Job
  • Communicate with the clients and commercializing the products.
  • Explain the prose and the benefit of the products offered and how to use it.
  • Provide a brief about the product and the contract once the deal be completed.
  • Receive the inquiries and the complaints which received from the clients and ensure a rapid response.
  • Implementing the sales and customer service policy and instruction which approved from the sales manager.
  • Make a daily report to show what has been achieved.
  • Make surveys to know the client’s opinions and satisfaction.
  • Working on CRM system
  • Make a touch point between the company and the clients
  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
Job Requirements
  • Experience: 1 - 3 years as customer service
  • Education: suitable / university degree
  • Age: 30 Max
  • English: Good.
  • Basic understanding of sales principles and customer service practices.
  • Sales skills, negotiation skills are a MUST.
  • Has very good communication skills.
About this Company

Established in Kuwait in 1996, American Mattress has become one of the pioneers in the retail and distribution of the finest mattresses and bedding available in the region.

Our customers enjoy superior after-sales services, which include warranty certificates and... (More)

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