Customer Service Representative - Fifth Settlement
AllaOna -
New Cairo, CairoPosted 5 years ago193Applicants for6 open positions
- 185Viewed
- 36In Consideration
- 14Not Selected
Job Details
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Job Description
- Responding to customer Queries.
- Effectively communicate with customers via phone, email to answer questions, troubleshoot the issue and promote service.
- Responsible for customer follow-ups, assisting customer.
- Handling Complaints.
- Maintaining Customer Satisfaction.
- Communicating and coordinating with colleagues as necessary.
- Working Hours: 8 working hours includes breaks.
- Location: Fifth Settlement
Job Requirements
- Excellent listening and interpersonal skills
- Attention to detail and accuracy
- Customer service orientation
- Strong verbal communication skills.
- Demonstrates a positive, enthusiastic, friendly attitude.
- Good command of English language.
- Capability to work under high pressure
- Flexible team player with ability to work on own initiative towards deadlines. High problem solving skills
- Natural interest in following up on customers
- MS Office computer skills
Personal Skills:
- Outgoing Personality
- Likes to help people
- Customer Service Oriented
- Ability to learn, seek knowledge and self-development.
- Teamwork spirit
- Flexibility
- Education and Experience
- University graduate
- Knowledge of relevant computer and online applications
- Knowledge of administrative procedures