CRM Marketing Specialist

Souq.com, An Amazon Company - Cairo

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Experience Needed:
More than 7 years
Career Level:
Manager
Job Type:
Full Time
Salary:
Confidential
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Report and analyze customer information within the CRM database and developing action plans that will deepen our profiling and understanding of our clients
  • Convert data and trend analysis into action plans and empower store teams with appropriate messages for clienteling activities
  • Maximize ROI from the different CRM channels
  • Collaborate with Regional CRM team to manage newsletters/ email calendars and adapt to local needs with focus on top doors
  • Partner with retail merchandisers to ensure proper communication and KPIs of CRM activities;
  • Measure, analyze, and optimize our Client Lifecycle/ direct response campaigns and document best practices
  • Perform periodic analysis on different business aspects relevant to CRM & customer life cycle
  • Coordination with designers & category merchandisers for smooth execution of CRM activities
Job Requirements

BASIC QUALIFICATIONS

  • Communication skills
  • 7 years of relevant experience
  • Relevant Bachelors degree
  • Commercial back ground
  • Experience with CRM systems (Salesforce, braze or mailchip...etc)
  • Basic Excel knowledge
  • Analytical Skills
  • Basic HTML/coding/ CSS experience

PREFERRED QUALIFICATIONS

  • Advanced excel knowledge
  • Retail knowledge
About this Company

We connect people and products – opening up a world of possibility. From bracelets and backpacks to tablets and toy cars – we give you access to everything you need and want. Our range is unparalleled, and our prices unbeatable.

Driven by smart technology,... (More)

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