The Reception Section Head is responsible for overseeing the day-to-day operations of a reception area in an organization. This includes supervising receptionists, managing visitor flow, answering phone calls and providing general information to clients and guests. The Reception Section Head ensures a smooth and professional experience for all visitors to the organization.

Responsibilities:

• Supervise receptionists and support staff
• Manage visitor flow and ensure a professional and welcoming environment
• Respond to phone calls and emails in a timely and professional manner
• Provide general information to clients and guests
• Ensure that all reception-related equipment is functioning properly
• Maintain a clean and organized reception area.
• Train new reception staff members as needed