Call Center Agent

Al-wefaq - Heliopolis, Cairo

Applicants for
1 open position
Experience Needed:
More than 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
2,500 to 3,000 EGP per month
1 open position
Males Only
About the Job
  • Receiving customer calls continuously.
  • Responding to inquiries and suggestions from customers, whether through telephone or social media.
  • Receive complaints and provide solutions to customers
  • Communicate with representatives of other departments to finalize the requests of customers in other departments.
  • Satisfying customers and reducing the volume of complaints and identify and submit to the customer service supervisor.
  • Follow-up of customers in cases of maintenance and accidents and ensure the completion of the procedures properly.
  • Follow-up social and other means of communication to attract the largest possible customer segment.
  • Any other work to which it is assigned. In terms of scientific and practical specifications
Job Requirements
  • Male Only
  • Age (21:34)
  • Rotational shifts.
  • 9 hours
  • Salary : 2500 : 3000 EGP
  • University degree in any specialization.
  • Preferably having at least one year experience in a service company.
  • Working under pressure and within the spirit of one team.
  • Fluent English language reading and writing and priority for those with the ability to speak fluently.
  • Cairo residents.
  • Preferred Heliopolis, Nasr City residents or nearby area.
About this Company

Founded in 2000, Al Wefaq Rent a Car is a regionally recognized brand with more than 60 branches inside cities and airports of the kingdom of Saudi Arabia, United Arab Emirates, Republic of Egypt, and Hashemite Kingdom of Jordan. And 4 main workshops in the kingdom of Saudi... (More)

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