Customer Service Representative

Gotech - Maadi, Cairo

158
Applicants for
1 open position
134
Seen
2
Shortlisted
122
Rejected
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
2,000 to 5,000 EGP per month
Languages:
Arabic, English
Vacancies:
1 open position
About the Job

CSR Responsibilities:

  • Managing incoming calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customers’ needs to achieve satisfaction
Job Requirements
  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree