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Job Description
- Manages localization projects from beginning to end, working closely with language specialists, localization engineers, terminologists, product management and development, internal business partners and external vendors and other departments
- Develops project plans and workflows, managing time, budget, resources and quality control
- Following analysis of client specific localization software application requirements, creates and manages internal version of localization project plans, and provides project specific education and coaching to Localization Tester staff
- Creates and controls localization project budgets, performs cost tracking analysis, ensures timely issuance of purchase orders and invoices and approves work reports
- Analyzes location project risk, and defines mitigation actions of identified risks
- Identifies and solves localization issues or disagreements, whether system or product, identifies causes and performs corrective/preventative action
- Assigns, monitors and measures project team members’ work. Manages team’s compliance with standards, practices and policies
- Directing team’s deliveries to timelines and product quality, including responsiveness and professionalism towards both internal and external clients
- Leads project/client/business partner meetings and conference calls, including project kick-off meetings, weekly and ad-hoc, issue solves and performs post-mortems, while ensuring meetings are recorded and minutes distributed, manages the delivery of agreed upon active items
- Presents regular reports to client, corporate office and peers on progress and forecast of project team’s work status, escalating issues and evaluating needed support
- Maximizes utilization of team, preparing alternative work for periods without projects and/or billable work for other teams and units.
- Active member of corporate management meetings, providing data and project information.
- Continually expands knowledge and education in localization trends and news, keeping up to date through active participation in training opportunities.
- Develops new and entry level Project Managers through training and coaching opportunities and by creating methodologies, tools, and checklists to improve the project management process .
Job Requirements
- Excellent verbal and written English communication skills
- Excellent presentation/communication skills, with the ability to clearly present the localization life-cycle to clients
- Organizational and leadership skills
- Proven abilities in project planning, resource and risk management
- Problem-solving capabilities
- Quality and detail-oriented
- Strong team player in a multi-language/multi-cultural environment
- Self-starter and pro-active
- Ability to work independently and meet deadlines under pressure
- Knowledge and Interest in continuing to learn and identify new technologies and new tools
- Proficiency in translation memory tools
- Hands on experience with Globalization Management Systems
- Solid understanding of database concepts and data manipulation
- Strong understanding of statistical analysis
- Ability to create macros or other task automations a big plus
- Advanced Excel skills a big plus (formulas, pivot tables, macros, lookup tables, etc.)
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