Operation Manager (Restaurant Sector)

Confidential Company - Cairo

Applicants for
1 open position
Experience Needed:
More than 10 years
Career Level:
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
1 open position
About the Job
  • Work, and develop relationships, with external suppliers to ensure the very best reputation within the industry, and receives the service required to ensure that the operational Food and Beverage team can deliver the highest quality product, and the highest financial return
  • Work closely with the Manager to ensure correct stock levels are available from central distribution area, to assist the operational Food and Beverage team
  • Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
  • Ensure that the industry standard with regard to safety and hygiene
  • Champion a training culture within the Food and Beverage team to ensure succession planning, and a culture that exceeds the very best the industry has to offer
  • The Operations Manager will constantly review the product range to ensure that all key quality standards are maintained
  • The Food & Beverage Department has a wide number of external contractors and the Operations Manager will maintain close, professional, effective links with all. They will ensure that suppliers deliver to stated agreements, best practices are followed and technological advances are sought
  • The Operations Manager will also manage all internal stakeholders: both, other departments within the park who deliver services to the Food and Beverage team; and support the Central Support
  • They will also participate in the food development panel that sits to drive the food offer across the estate
  • The job holder will assist the Food & Beverage Director with managing Health & Safety and Food Hygiene, ensuring there is strict compliance with all legislation
  • They will be the department representative on the H&S Committee and be the first point of contact for the Environmental Health Officer, and responsible for investigating any alleged food poisoning cases, for reporting to the Food and Beverage Director
  • They will also collate and disseminate food safety alerts when appropriate and be responsible for ensuring departmental compliance with the group health and safety policy
  • They will also manage the external food hygiene consultant, and the resulting reports
  • The Operations Manager will be required to work with the Security Manager to deliver an effective loss prevention scheme
  • The job holder will be responsible for maintaining and helping enforce the agreed brand standards for each unit by conducting and managing monthly audits
  • The Operations Manager will also be the department representative for Special Events, working each special event as the departmental duty manager
  • This will involve all planning associated with each event, right through to delivery
  • The Operations Manager is responsible for all trade press subscriptions and ensuring relevant information is passed on to the Restaurant Managers and Assistant Managers
  • They will also liaise with the Sales and Marketing team and Food and Beverage Director to collate and respond to all customer correspondence, ensuring this is communicated to the entire Food and Beverage team, where appropriate
  • The Operations Manager will be responsible for ensuring spend per head is increased year on year
Job Requirements
  • Must have experience in Hotels & Casual Dinning
  • Must have experience in managing food & beverage operation teems.