Sales Assistant | Homeworks

Role Purpose

• To provide a high level of customer service through excellent knowledge of product and procedures, to rotate through depts as required and assist in all store related tasks.
• To Effectively work in a team to achieve the monthly and consequentially the yearly budget.

Key Accountabilities

• To provide a high level of customer service at all times both internal and external, by being aware of the product categories and being able to assist and advise customers in a professional manner
• As and when required, to operate the point of sales system. To be aware of the procedures required for cash operation and to maintain a high level of accuracy in all transactions.
• To actively learn the product uses and pluses of the range of goods in Homeworks , to be able to advise customers on the right product to meet their requirements and ensure increased revenue through add on sales
• To assist with the receiving and display of goods in accordance with the approved procedures when required to ensure products are available for customer purchase.
• To comply with in store procedure with regard to pricing and ticketing to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing.
• After adequate training to apply the “Homeworks Merchandising Principles” at all times ensuring a corporate imagine is achieved and that Homeworks has the best possible looking stores in its product category.
• To be responsible for maintaining a clean and tidy store by initiating a cleaning programme for your assigned dept.
• To actively participate in other events to drive sales and improve the operations of the business(inc : Store Stock take, new store openings, promotional activities etc)