Customer Service Representative

Confidential Company - Heliopolis, Cairo

165
Applicants for
2 open positions
22
Seen
9
Shortlisted
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Confidential, Bonus
Education Level:
Bachelor's Degree at least
Languages:
Arabic, English
Vacancies:
2 open positions
About the Job
  • Follow up with customers complains to achieve satisfaction and customer loyalty.
  • Prepare import-export documentation for air/sea/land shipments
  • Track & trace shipments, confirm departure, arrival, customs clearance, PODs as specified by customer standard operation procedures
  • Emailed suppliers, carriers & customer with shipping updates
Job Requirements
  • Strong knowledge of Microsoft Office products including Word,Excel Powerpoint and Outlook
  • Strong negotiation skills
  • Proficiency in spoken and written English
  • Great relationship building skills
  • Experience 0-1 year in logistics (preferred)