Job Details
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Job Description
- Responsible for the end-to-end Service Transition process up to the first billing report.
- Fully empowered to drive the delivery and take decisions on:
- Order prioritization
- Resource allocation
- Delivery schedule set up
- Issue/risk management
- Proactive communication to the client
- Responsible for the order quality and database accuracy
- Responsible for the success of migrations
- Responsible for project reporting to his/her functional manager
- Responsible for creating delivery dashboards to display the project progress
- Accountable for the end-to-end delivery of the assigned sites/orders
- Responsible for running small projects end-to-end
- Responsible for direct communications with the customer HQ and the local sites/orders
Job Requirements
The required candidate is assumed to host the below skills:
- 4-5 years experience in IT delivery field
- Can do attitude
- Promptability
- Agility
- Excellent communication skills
- Excellent Microsoft office skills
- Excellent Negotiation skills
- Excellent Organisational skills
- Excellent team player
- Risk/issue management
- Decision-making skills
- Fluent English Speaker
- Network field background skills is a plus
- Fluent German speaker is a plus
- PMP Certified or Knowledge