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Job Description
- Yearly updates of customers’ files
- Record all faxes, mails, calls received from customers in the system.
- Prepare Export control.
- Issue delegation letters as required.
- Prepare the warranty certificate of the sold equipment.
- Issue the Receiving & Delivery Notes of equipment maintenance in the workshop.
- Making the required document scanning.
- Register customers’ data in our customer database.
- Preparing Tenders envelopes.
- Handling HR tasks (organizing interviews, and handling interviews documents.)
- Handling internal & external calls.
- Handling customers’ call and visits and communicate them to the concerned staff.
- Filing s of customers’ correspondence.
- Send & Receive Faxes to/from customers and other parties.
- Make internal distribution of all issued letters and offers.
- Organize hotel booking for internal staff and external visitors.
- Handling events & training procedures.
- Register Atlasco Egypt for Trading with other companies (تسجيل الشركة فى سجل الموردين لدى الشركات الاخرى)
- Handling Customers’ complains.
- Prepare Customer’ satisfaction report
- Providing visiting customers with the appropriate hospitality.
- Any other tasks that might be added in future according to business need.
- Answering customer calls.
- Receiving and replying faxes and mails.
- Handling the filing system (hard & soft).
- Writing documents (offers, letters...etc.)
- Organizing office work for the BOD.
- Preparing Commercial offers.
- Handling Customers Complain.
- Prepare Tenders' documentation.
- Provide administration support to Service, Sales and Technical Office Support Departments.
Job Requirements
- Bachelor Degree.
- Very Good English.
- Excellent computer skills (Word-Excel-Outlook-Internet & Browsing).
- Females only.