Job Details
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Job Description
About the Company:
- Multicare Egypt for Pharmaceutical Industries is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, gender identity or expression, age disability, or other characteristics protected by prevailing regulations, practice or customs/traditions.
- Multicare is a well-established Pharmaceutical Company with diversified scope in both manufacturing and marketing of pharmaceutical products, supplements, cosmetics and medical devices. Multicare has +17 years of prominent existence in the local market and has almost 35 products marketed and more to come through the pipelines. Multicare Egypt for Pharmaceutical Industries is the manufacturing facility of Pharmacare for Trading Agency, which located at the Industrial Zone – New Cairo and its HQ at Maadi. We are one of the fast growing Pharmaceutical Companies in the market which has strong ambition and aspiration to be one of the key players not only in Egypt but also within the region.
- Our international alliances are effective in different countries, including Saudi Arabia, United Arab of Emirates, India and New Zealand with future aspiration to extend more business associations and affiliations in near future to further markets. Recently Multicare Poland has been launched which will be the entry port of the business to the European Union (EU).
Job Purpose:
We are hiring a professional candidate to act as a hub for the newly implemented CRM System as per the following details:
- Designation: SFE Specialist
- Location: Maadi HQ
- Job Grade: H01/H02
- Reporting: Marketing Manager
A. Essential Duties and Responsibilities:
- Engage with relevant internal stakeholders to implement a SFE initiative to drive the business needs and support the sales strategy
- Provide tailored programs for Territory Design and Territory Alignment for identified products across different Business Units
- Coordinate the develop of tailored dashboards / reports to monitor performance data and track progress ensuring they are easy to use and implement for the end user.
- Measure the activity of the sales force and monitor their results while also aligned to the needs of relevant stakeholders
- Monitor data analysis, sales tracking data and sales activities to support recommendations to the sales management teams to develop and improve performance of sales teams
- Support with the development, implementation monitoring and reporting of bonus schemes for field teams across all brands
- Handle communication with application supplier as needed to manage business requirements and/or resolve identified problems towards effective resolution
- Bring support to operational planning, regional and key account plans
- Participate and coordinate Segmentation & Targeting based on sources of appropriate data across all areas of stakeholder engagement
- Ensure optimum resources utilization per Business Unit
- Recommend changes of the structure and/or the way of working depending on the analysis of Sales Force activities and metrics
- Develop an agreed scorecard or dashboard on a timely manner to reflect and associate qualitative and quantitative KPI's
- Explore data, identify and discover patterns, trends, inconsistencies, etc. of internal and external market data and develop/present analysis and solutions using this data to business stakeholders (IMS Data/OneKey DB)
Job Requirements
B.Qualification/Knowledge/Experience:
- Level of education: relevant degree
- Experience:Previous SFE experience at Pharmaceutical Company imandated
- Multinational experience is an advantage
- Language :English proficiency is mandated
- IT Literacy:Professional MS-Office knowledge especially Excel advanced capabilities (V Lookup, If Function, Pivot Table, etc)
C.Competencies and Behaviors:
- Strong analytical and problem solving skills
- Skill in gathering, interpreting, and reporting complex market data
- Experience in all aspects of sales information including CRM systems
- Skill in working with customer teams to understand business challenges, develop work plans, and present analysis
- Strong organizational skills
- Interpret complex financial and operational reports
- Manage multiple projects and meet demanding deadlines
- Advanced organizational, planning, project management skills
- Adaptability and flexibility to changing priorities
- Comfortable in a fast-paced environment
- Ability to work independently and as a team player
- Strong excel and reporting capability
- Ability to utilize and develop additional systems/tools as needed to support project work
- Excellent oral and written communication skills
- Ability to establish and maintain effective working relationships with coworkers, managers and clients
What we offer:
With us, there are always opportunities to break new ground. We empower you to fulfill your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!
For the selected candidates, we offer a superb working environment and a challenging atmosphere.
You can also look forward to a competitive salary and benefits package with room for talents and potential candidates to sharpen and advance their career forward supported by exposure, learning and development opportunities.
