Call Center Agent
minime -
6th of October, GizaPosted 6 years ago70Applicants for50 open positions
- 15Viewed
- 0In Consideration
- 0Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed
Job Requirements
- High technical and trouble shooting skills.
- High Analytical Skills.
- Ability to think out of the box.
- External Market knowledge.
- Excellent sales and telemarketing skills.
- Excellent computer skills.
- Excellent negotiation and listening skills
- Creative problem solver and decisions maker.
- Excellent command of English language.
- Strong interpersonal skills.
- Flexible team player with ability to work on own initiative and consistently meet demanding deadlines.
- Must be able to display a capacity for problem solving
- Ability to handle multiple tasks.
- Capability to work under high pressure with positive attitude.
- Team oriented, and able to operate with an ideal team spirit.
- Dynamic, creative and self-motivated.