Customer Service Representative

Hayat Kimya - 6th Of October, Giza

52
Applicants for
1 open position
23
Seen
12
Shortlisted
5
Rejected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable
Education Level:
Bachelor's Degree at least
Languages:
Arabic, English
Vacancies:
1 open position
Gender:
Females Only
About the Job

Job Scope:

  • Managing incoming calls and customer service inquiries.
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Manage large amounts of incoming calls.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.

Working Conditions:

  • The Vacancy is in our factory in the 6th of October , with fixed working hours (No shifts)
Job Requirements
  • 1-3 years of experience in customer service field and preferable in industrial or FMCG sector.
  • Very Good English language (Spoken - Written).
  • Good Computer Skills.
  • Very good communication Skills.
  • Living in 6th of October or nearby areas.
About this Company

The history of Hayat Holding goes back to 1937, challenging times when Turkey was taking its first steps towards industrialization. Initially working in the wholesale fabric business, the Kiğılı Family entered the manufacturing industry in 1967, when Yahya Kiğılı started... (More)

Industry: FMCG
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