Customer Service Representative
Epsilon -
New Cairo, CairoPosted 6 years ago35Applicants for1 open position
- 31Viewed
- 16In Consideration
- 9Not Selected
Job Details
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Job Description
Responsibilities:
- Manage social communication with customers.
- Handle complaints, provide appropriate solution.
- Resolves product or service problems by clarifying the customer's complaint
- Keep records of customer interactions, process customer accounts and file related documents and reports.
- Determining the cause of the problem.
- Selecting and explaining the best solution to solve the problem.
- Expediting correction or adjustment.
- Following up to ensure resolution.
Job Requirements
- Females only
- 3-5 years of experience
- Telesales or Real Estate background
- Graduates of reputable universities
- Living near New Cairo
- Excellent communication skills
- Have good problem solving skills
- React quickly to changes in a dynamic environment
- Accuracy and attention to details
- Customer focused