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Job Description
- Be the primary point of contact and build long-term relationships with customers.
- Help customers through email, phone, online presentations, screen-share and in person meetings.
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics.
- Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
- Monitor and analyze customer's usage of our product.
- Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
- Liaise between the customer and internal teams.
Job Requirements
- Males are preferred
- Bachelor's degree in Business Administration, Commerce or equivalent degree.
- Experience from 4 to 6 years in Account Management.
- Excellent Interpersonal, Negotiation and Selling Skills.
- Very Good Command of English & Computer Skills.
- Car Owner.
