Vodafone Back Office Representative (Web Chat)

Atheel CC - Maadi, Cairo

59
Applicants for
15 open positions
58
Seen
2
Shortlisted
3
Rejected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,000 to 3,300 EGP per month
Education Level:
Bachelor's Degree at least
Languages:
Arabic, English
Vacancies:
15 open positions
About the Job

We are hiring for a multinational telecommunication company for a BRITISH account.

Main Responsibilities and Duties:

  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Obtain and evaluate all relevant information to handle customer and service inquiries.
  • Manage customers' accounts.
  • Follow up on customer interaction.

Benefits:

  • Mobile VPN line.
  • Social and Medical insurance.

More Information:

  • Now work with a salary 3300 .

Working Conditions:

  • Rotational shifts and weekends
  • 5 working days (Rotational)
  • First shift starts : 9 am
  • Last shift ends : 8 pm
  • Work Location: Maadi
Job Requirements
  • Fluency in English is a Must.
  • Graduates, Undergrads and Gap year students are most welcome to apply.
  • Egyptians only.
  • Excellent communication & problem solving skills.
  • Requires high typing and writing skills and must pass typing and composition test (35 words per minute).
About this Company

Running Since 2016 ATHEEL CC has been established on 2016. We have been aiming to help hundreds of businesses succeed with their contact center projects. Our Professionalism: ATHEEL CC only employs competent agents to assure quality and best output for each project.Our Team... (More)

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