Technical Support Intern
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- 26In Consideration
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Internship Details
Skills And Tools:
Internship Description
Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation.
Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.
Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.
Our technology mirrors our people - Smart, Innovative & Forward Thinking
To maintain competitive advantage as we grow, we are currently looking for new Technical Support Intern:
Responsibilities:
- Handling all merchants' requirements and complaints through all communication channels (Level 0) support.
- Reporting all business cases through the escalation channels.
- Ownership of all assigned cases and continuous follow up activities.
Internship Requirements
Requirements
- English B1
- Handling Skills
- Communication skills
- basic excel knowledge
- Multitasking
- Time Management
- Eager to learn
Duration:
- 3-6 months (Subject to renewal)
Our values guide how we think and act - They describe what we care about the most
Customer first - It’s embedded in our design thinking and customer service approach
Open - Openness allows us to constantly improve and evolve
Real - No jargon and no excuses!
Bold - Constantly challenging ourselves and our way of thinking
Resilient – If we fail, we bounce back stronger than before
Collaborative - We know that we can achieve a lot more as a team
We are changing lives by constantly striving for a better solution
