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Job Description
As Senior Manager, Recruitment, You Will
- Understand overall hiring forecast for the company and ensure execution of plans to meet or exceed hiring goals
- Develop strategies around job ad channels, both traditional and social, following new trends and current performance of applicant sources
- Comprehend the different recruiting environments and market conditions, and develop plans and strategies with this in mind
- Develop a metric-based approach to managing the success of the team
- Work with the team to lead by example in proactive and creative sourcing and candidate identification techniques
- Partner with our Marketing department and our candidate attraction team to ensure our brand voice and advertisements are on point
- Evaluate and leverage data, analytics, competitive insight and best practices to drive the strategic direction for talent acquisition
- Work closely with the Operations teams, as well as our clients, to understand the unique hiring requirements for each role and ensure the team is sourcing appropriately
- Evaluate processes, reporting and technology tools with eyes on improvements to increase efficiency, automation, productivity and quality of new hires
- Collaborate with internal departments to ensure alignment and communication of the departmental goals and strategies.
Job Requirements
- Some post-secondary or completion of post-secondary schooling (preferred)
- Minimum 5 years of experience in recruiting and sourcing, with 3 years in a supervisory role
- An operational background within a contact center environment would be considered an asset
- Experience with traditional and social media marketing and advertising is an asset
- Exceptional and effective communication skills (oral and written) with an approach that builds and nurtures strong and lasting relationships
- Detail-oriented skills and are a team player with creative problem-solving and project management skills
- Understanding of various recruiting technology tools (ATS, assessment, sourcing)
- A history of direct sourcing and leadership recruitment
- Service oriented mindset and are a strategic thinker who can plan and execute for a desired result
- Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
- Ability to self-manage daily duties and time in a fast-paced, hectic, changing environment
