Supervisor

Job Brief

Supervisors are professionals who manage the day-today operations of an organisation by smooth implementation of management decisions within their unit. They focus on a few key points.

Job Description

• ● Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• ● Organize workflow and ensure that employees understand their duties or delegated tasks
• ● Monitor employee productivity and provide constructive feedback and coaching
• ● Receive complaints and resolve problems
• ● Maintain timekeeping and personnel records
• ● Pass on information from upper management to employees and vice versa
• ● Prepare and submit performance reports
• ● Decide on reward and promotion based on performance
• ● Hire and train new employees
• ● Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Job Requirements

• ● Proven experience as supervisor or relevant role
• ● Familiarity with company policies and legal guidelines of the field
• ● Ability to learn a variety of job descriptions
• ● Excellent communication and interpersonal skills
• ● Outstanding organizational and leadership skills
• ● Good knowledge of MS Office
• ● Diploma/Certificate in first line management or relevant field
• ● High school diploma; BSc/BA in management or relevant discipline will be considered an advantage