Passant Ibrahem

Hospitality Specialist

• Job Details:Greeting customers in a professional and friendly manner while offering assistance as needed. Answering inquiries regarding events, activities, services, and rules of conduct on site. Assisting guests with seating arrangements so they can enjoy their time at the event without any hassle or difficulty.

Front Office Agent Guest Relations & Receptionist

• Job Details:Maintained an outstanding service standard to consistently meet customer satisfaction. Worked under stress. Extended a professional and hospitable greeting to customers. Ensured the accurate boarding of customers at the correct gate and confirmed the presence of all customers prior to takeoff. Provided customers with a premium customer experience throughout the check-in and boarding procedures. Worked irregular hours and in shifts. Expert at maintaining relations with clients. Operated in a manner that underscored the importance of teamwork, unwavering quality, and the preservation of service standards as delineated in our training protocols.

Front Desk Agent Internship

• Job Details:Check in/out the guest, customer service, answering inquiries and phone calls and doing front desk tasks in general.