Ohood Magdi Hassan

HR Payroll and PersonnelFull Time

Hr Admin Senior SpecialistFull Time

• Job Details:− Act as a focal point between Recruitment and all concerned departments. − Develop, analyze, audit, review, validate, and process payroll reports each payroll period resulting from new hires, terminations, promotions, demotions, and all kinds of leaves. − Provide regular and ad hoc informative reports. − Ensure the completion and delivery of Recruitment Team’s hiring documents. − Provide general administrative support to HR team. − Oversee and manage the new recruits’ process starting from sending job offers until the completion of the probation period and the confirmation of hiring. − Assess and monitor admin coordinators’ performance and provide immediate feedback if needed.

Operation Team Leader (Etisalat Mobile Service - UAE)Full Time

• Job Details:- Evaluate employee level through action plans and coaching and one on one meeting. - Escalates the significant problem with the call center and follow up until the problem is over... - Maintain & enhance the company standard of customer satisfaction. - Motive employee to work under pressure - Lead my team to achieving common goals. - Ensure that the team results are meeting with the company standers - Creating the KPI of the employees to match with the company requirements - Take corrective action through coaching and training for employee.