Basic Info

Mahmoud Ahmed

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Administrator and Support ERP Software at 4S technology

Experience Details

IT Administrator and Support ERP Software

IT/Software Development

Experienced (Non-Manager)

Experience

 Working from October 2012 to present in both companies’
1. Lehaa Company for Trading & Agricultural Investment.
2. 4S technology company In IT Department.

 I have a two years’ experience in Technical support and IT

Technical Support

1) Installation oracle server and client (9i – 10g – 11g).
2) Solving problems in installation oracle in any windows.
3) Excellent knowledge about ERP Programs and ERP business such as (store - bank- purchase - general ledger - sales - HR programs).
4) Supporting ERP Programs and technical problems in systems at customers.
5) Experience in dealing with customers and Excellent using CRM (Customer Relationship management) programs.
6) Good knowledge about SQL server and Power builder 6 or 9 version.
7) Excellent using Team Viewer for solving Technical programs and manage the servers and Networking at customers
8) Supporting Web application, Documentation and Testing (Fleet management – Maintenance management – Workflow systems).
9) Dealing with developers and Excellent testing for ERP programs.
10) Manages all system backup and restore protocol.
11) Dealing with Accounting department with technical problem or accounting problems.

Network Engineer

1) Installing, supporting and maintaining server hardware and
Software infrastructure (windows server 2003, 2008, ISA server, TMG)
2) Managing email, anti-spam and virus protection.
3) Setting up user accounts, permissions and passwords.
4) Excellent Reaching in Internet for Technical windows.
5) Manages all system back-up and restore protocol.
6) Manage and solving problems all system networking (routers - switches).
7) Ensuring the most cost-effective and efficient use of servers.
8) Suggesting and providing IT solutions to business and
Management problems.
9) Ensuring that all IT equipment complies with industry standards.
10) Documents network problems and resolution for future
Reference.
11) Plans and supports network and computing infrastructure.
12) Oversee software and hardware with network security.
13) Managing the website and keeping internal networks running.
14) Monitoring the use of the web by employees.
15) Excellent knowledge for ADSL technical support while Training in TEData in Wasla outsourcing.

Projects:

1) Manage and support network 3G and Server Oracle at Garf Hussein site in Aswan from 24/11/2014 to 19/12/2014.

2) Participation in IBM/ITIDA cloud computing intake 2.


Company Details

4S technology

Mohandiseen, Egypt

11-50 employees

Information Technology Services, Computer Software, Computer Networking

-

Oct 2012 to present (4 years 2 months)

Achievements


1) Manage and support network 3G and Server Oracle at Garf Hussein site in Aswan from 24/11/2014 to 19/12/2014. 2) Participation in IBM/ITIDA cloud computing intake 2. 3) support oracle DBA with customer

Education

Communication Engineering in Communication Engineering

Education Details

Communication Engineering

Communication Engineering

Modern Academy for engineering and technology, Egypt

C / Good / 65 - 75%

N/A

N/A

Modern Academy for engineering and technology
2007 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Nukrashi military secondary Benin

Egypt

2007

A / Excellent / 85 -100%

N/A

Nukrashi military secondary Benin
2007

Certifications

Certificate details

Cisco Certified Network Associated(CCNAX)

Aug 2016

N/A

N/A

N/A

IT Academy

Cisco Certified Network Associated(CCNAX)
CSCO13022832

Training and Courses

Training/Course Details

CCNA

May 2013

IT Academy

CCNA (Cisco Certified Network Associate)

Training/Course Details

Microsoft MCSE

Dec 2015

IT Academy

N/A

This profile is fresh!
Last update 15 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicCCNACisco Certified Network Associated(CCNAX)Communication EngineeringComputer NetworkingComputer SoftwareEnglishFlexibleFrenchHard WorkerITIT Admin And Oracle DBAIT Administrator And Support ERP SoftwareInformation Technology ServicesLinuxMCITPMCSAMicrosoft MCSEOracleOrganizerProblem SolverSocialSoftware Development

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

CCNA

CCNA

: Expert

: Extreme - I love it!

:

3-5 years

MCITP

MCITP

: Expert

: Extreme - I love it!

:

1-3 years

MCSA

MCSA

: Expert

: High

:

3-5 years

Oracle

Oracle

: Advanced

: High

:

1-3 years

Linux

Linux

: Advanced

: High

:

1-3 years

Fields of Expertise

IT admin and Oracle DBA

IT admin and Oracle DBA

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Hard worker, Organizer, Problem Solver, Flexible / Adaptive, Social

Online Presence

https://www.linkedin.com/profile/view?id=AAIAABe3VRkB5XFk7-UA3F4PhtVi9nvFNnL17Eg&trk=nav_responsive_tab_profile_pichttps://www.facebook.com/mahmoud.hosny.543

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