MM

Madonna Magdy

Executive Secretary and Personal Assistant at Sales Department

Egypt

Work Experience

  • Executive Secretary and Personal Assistant

    Sales Department

    Jul 2019 - Present -5 yrs

    Egypt

    • Job Details:Coordinated daily customer service operations, communicated with clients and evaluated their needs, handled complaints from customers, created reports, analyzed and interpreted retail data, ensured all employees adhered to company policies, managed correspondence and telephone queries, arranged appointments, and maintained accurate records.

  • Personal Call Center Representative

    Orange Call Center

    Jan 2012 - Jul 2017 -5 yrs, 6 months

    Egypt

    • Job Details:Handled customers’ complaints, updated team with new services, educated customers on services and products, and assisted in training new employees.

  • Front Office Executive

    Karvin Hotel

    Feb 2010 - Dec 2011 -1 yr, 10 months

    Egypt

    • Job Details:Answered incoming calls, greeted and directed visitors, processed payments, and handled inquiries in a professional manner.

  • Sales Manager and General Sales Manager Secretary

    Arabian Company for Office Equipment

    Jul 2009 - Feb 2010 -7 months

    Egypt

    • Job Details:Coordinated daily customer service operations, communicated with clients, handled complaints, created reports, and managed correspondence.

    • Skills

    • Fluency in English
    • Creative
    • fast learner
    • dynamic
    • Effective communication
    • Decision Making
    • Problem Solving
    • Planning
    • negotiation skills
    • Presentation Skills
    View More

    Languages

    • English

      Fluent

    • French

      Intermediate

    • Italian

      Intermediate
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