LM
loai Moustafa
Customer service agent at Telecom Egypt
Dar Alsalam, Cairo, EgyptWork Experience
Customer service agentFull Time
Telecom Egypt
Mar 2015 - Present -10 yrs, 3 months
Egypt , Cairo
- Job Details:Started with handling customers inquiries and questions regarding ADSL services and devices , create new. Accounts and made them communicated with company process and policies , and after one year i joined complaint team and handled over 4000 customers complaint and achived customer satisfaction .
Customer service agentFull Time
Raya contact center
May 2014 - Dec 2014 -7 months
Egypt , Cairo
- Job Details:Handling customer requests and inquiries regarding their bank acconts and cairo bank services , solve customer complaint.
AccountantFull Time
Misr Dream
Jul 2011 - May 2014 -2 yrs, 10 months
Egypt , Cairo
- Job Details:Recording daily expenses and revenues , preparing treasury and payroll sheets and balance sheet .
Education
Bachelor's Degree in Commerce
Helwan UniversityJan 2006 - Jan 2011 - 5 yr
High School - Thanaweya Amma
Khediwya secondary schoolJan 2006