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Amr Hicham Farahat

Retail Sales/Managment Expert

Cairo, Egypt
  • computer
  • Customer Service
  • ICDL
  • Team Development
  • Customer Service

Work Experience

  • Commercial Department Manager ( Marks & Spencer ) at Al-Futtaim Group

    Jan 2013 to present · 8 Years
  • Senior Sales Assistant ( Marks & Spencer ) at Al-Futtaim Group

    Dec 2010 to Dec 2012 · 2 Years
  • Senior Staff at M.H.Al Shaya Co. (Debenhams)

    Jun 2010 to Dec 2010 · 6 Months
  • Sales Associate at M.H.Al Shaya CO. (Debenhams)

    Mar 2010 to Jun 2010 · 3 Months

Education

  • BAC in Business Managment

    HICIS - Egypt 2008 to 2012 · 4 Years
  • Bachelor's Degree in Business

    HICIS - Egypt 2008 to 2012 · 4 Years
  • High School - Thanaweya Amma

    MKS - Egypt 2004

Achievments

i have developed 3 staff to become senior sales assistant at Marks & Spencer i have been nominated for the (super talented at retail ) in my current position as senior sales assistant

Skills
Tools and Fields of Expertise

  • computer
  • Customer Service
  • ICDL
  • Team Development
  • Customer Service
  • Performance Managment
  • Microsoft Office
  • Business Planning
  • People Managment
  • SAP Software

Languages

  • Arabic

    Fluent
  • English

    Fluent
  • French

    Advanced

Training & Certifications

  • How to Build a customer centered Business

    Al-Futtaim CO. (Marks & Spencer) · 2012
  • Evolving Supervisor for effective management

    Al Futtaim CO. (Marks & Spencer) · 2012
  • Living Our Customers First

    Al-Futtaim CO. (Marks & Spencer) · 2010
  • Surface Supplied Inshore/Onshore Air

    Arab Academy for Science and Technology and Maritime Transport · 2010
  • IT-Essentials

    Cisco Academy · 2009
  • ICDL

    IT Academy · 2009
  • Customer Service Training

    M.H.Al Shaya CO. · 2009
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