Basic Info

Amr Abdelaziz

10 years

Alexandria, Egypt

Bachelor's Degree

Manager

Work Experience

Head of SAP operations at Orange business services

Experience Details

Head of SAP operations

IT/Software Development

Manager

Managing SAP back office operations for Orange Cloud for business customers.
- Functional management
- Leading team projects.
- Setting team's objectives, follow up and evaluation process.
- Handling incident, change, event and release management processes by following ITIL.
- Reporting, including team's productivity and KPI measurements.
- Developing plans for team members to improve personal skills, and enhancing system’s performance
- Handling team’s financial budget


Company Details

Orange business services

Cairo, Egypt

More than 1000 employees

Information Technology Services

N/A

Oct 2015 to present (1 year 3 months)
SAP administrator at Orange business services

Experience Details

SAP administrator

IT/Software Development

Experienced (Non-Manager)

1) SAP Administration:
- Providing daily support and administration for SAP systems.
SAP ERP, SAP BO, SAP BW, SAP CRM, SAP ADS.
- Installing SAP systems.
- Upgrading SAP kernel.
- Update system components.
- Update system packages.
- Apply SAP notes.

2) Managing different types of applications
VMware, Windows server, LINUX - RedHat, UNIX - HP-UX, HPOS, Veritas Cluster.


Company Details

Orange business services (multinational)

Cairo, Egypt

More than 1000 employees

Information Technology Services

N/A

Feb 2015 to Oct 2015 (8 months)
SAP basis Administrator at Maridive Group

Experience Details

SAP basis Administrator

IT/Software Development

Experienced (Non-Manager)

SAP installation
Post installation tasks
Setting up system landscape
Staring / Stopping SAP system
System & Database monitoring
Structured troubleshooting
Backup
Analyzing application design
Analyzing physical & logical layout
Communication & integration
Life-cycle management
Advanced Administration tasks
User authorizations & authentications
SOLMAN
Monitoring & Tracing
Daily tasks


Company Details

Maridive Group

Alexandria, Egypt

More than 1000 employees

Oil and Gas

N/A

Feb 2010 to Jan 2015 (4 years 11 months)
System developer / IT administrator at Maridive group

Experience Details

System developer / IT administrator

IT/Software Development

Experienced (Non-Manager)

- Developing and maintaining the internal system, using C#, VB.
- Designing and developing web sites.
- Administrating IT System


Company Details

Maridive group

Alexandria, Egypt

More than 1000 employees

Oil and Gas

N/A

Dec 2006 to Jan 2010 (3 years 1 month)

Education

BA of Computer Science in Computer Science

Education Details

BA of Computer Science

Computer Science, Information System

Arab Academy for Science, Technology and Maritime Transport, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Arab Academy for Science, Technology and Maritime Transport
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

ELNASR BOY'S SCHOOL

Egypt

2002

A / Excellent / 85 -100%

N/A

ELNASR BOY'S SCHOOL
2002

Training and Courses

Training/Course Details

SAP Technical Consultant Training

Oct 2013

Jupiter2000

TADM10 TADM12 TADM51 SAPTEC SM100 ADM505 ADM506

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe DreamweaverAdobe FlashAdobe PhotoshopAnalyticalArabicComputer ScienceCreativeDrivingEnglishGraphic DesignHead Of SAP OperationsHelpdeskITIT AdministrationInformation SystemInformation Technology ServicesMicrosoft OfficeMicrosoft Visual StudioMoviesMusicOil And GasOrange Business ServicesProgramingReadingSAPSAP AdministratorSAP Basis AdministratorSAP Technical Consultant TrainingSocialSoftware DevelopmentSportsSupportiveSystem Developer / IT AdministratorTeam PlayerTechnologyWeb Design

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Dreamweaver

Adobe Dreamweaver

: Expert

: Extreme - I love it!

:

More than 7 years

Adobe Flash

Adobe Flash

: Expert

: Extreme - I love it!

:

More than 7 years

SAP

SAP

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Visual Studio

Microsoft Visual Studio

: Advanced

: High

:

1-3 years

Fields of Expertise

IT

IT

: Expert

: Extreme - I love it!

:

5-7 years

IT administration

IT administration

: Expert

: Extreme - I love it!

:

5-7 years

Helpdesk

Helpdesk

: Expert

: High

:

1-3 years

web design

web design

: Expert

: Extreme - I love it!

:

More than 7 years

Graphic Design

Graphic Design

: Expert

: Extreme - I love it!

:

More than 7 years

Programing

Programing

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Analytical, Creative, Social, Team Player, Supportive

Online Presence

http://www.linkedin.com/in/amracadhttp://www.linkedin.com/in/amracad

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