Samar Fakher Youssef
Operation Specialist at Mercedes-Benz Abou Ghaly Motors
Heliopolis, Cairo, EgyptWork Experience
Operation SpecialistFull Time
Mercedes-Benz Abou Ghaly Motors
Nov 2020 - Present -4 yrs, 7 months
Egypt , Cairo
- Job Details:- Updating the Dealer Front End regularly with retailed vehicles to meet monthly/quarterly targets. - Monitoring vehicle order status on Dealer Front End system. - Requesting Paint/UPH modification by communicating with Mercedes-Benz Egypt headquarters. - Monitoring stock allocation on a daily basis and alerting the concerned sales consultants for any status changes. - Responsible for receiving the customs clearance documents from Mercedes-Benz Egypt headquarters. - In charge for invoiced vehicles, printing traffic letters, and printing motor identification letter to be delivered to customers. - Ordering wholesaled vehicles to be delivered to stockyard from VLC and requesting PDI and costing to be ready for invoicing. - Requesting claim insurance for damaged vehicles with all supporting documents by communicating with Mercedes-Benz Egypt headquarters. - Updating autoline system with allocated stock when needed. - Supervising sales operations to ensure optimal sales efficiency and maximum profit.
Operations ManagerFull Time
Elephants Phunk
Mar 2019 - Oct 2020 -1 yr, 7 months
Egypt
- Job Details:• Lead complex initiatives, including managing client and agile project plans, coordinating across multiple work streams, identifying and tracking key milestones and KPIs, and communicating progress (or blockers) regularly to stakeholders. • Manage delivery across the Vant4ge Project Delivery Lifecycle (along with all required artifacts) from proposal through transition-to-operations in an agile software development environment. • Ensure stakeholders are confident about delivery via trusted, impactful, and comprehensive communications. • Successfully performing project and change management responsibilities in alignment with the established project management framework ensuring project scope, schedule, and budget are adequately defined, resourced, and delivered. • Actively steering projects to successful outcomes by identifying and ensuring prompt resolution of critical issues and risks. • Challenging and improving capabilities and solutions across the business, with a focus on meeting defined project objectives and product initiatives. • Develop collaborative working relationships across the organization through strong communication, customer service, client advocacy, and successful project delivery.
Business Development CoordinatorFull Time
- Job Details:• Generating new business opportunities to fuel Link Aero's growth. • Creating and prioritize strategic target account lists and account attack plans within a defined territory. • Researching and building new and existing accounts (i.e. strategic calling, sending emails, adding contacts, etc.) • Conducting high level discovery conversations and meetings with prospect accounts. • Conducting Market Researches abroad to check what would be potential countries to present the companies’ services. • Updating clients’ database, filings, and updating the company’s marketing system. • Maintaining successful client relationships. • Organizing and attending conferences and duty trips for management.
English TeacherFull Time
Nefertari British International School
Oct 2016 - Nov 2017 -1 yr, 1 month
Egypt , Cairo
- Job Details:Responsible for ensuring that students learn proper grammar, writing, and reading comprehension.
Education
BBA in Marketing
Cape Breton UniversityJan 2007 - Jan 2014 - 7 yr
High School - American diploma
Diamond Ranch High SchoolJan 2006
Languages
English
FluentArabic
Advanced