Basic Info

Khaled taha

More than 15 years

Cairo, Egypt

Bachelor's Degree

Senior Management

Work Experience

Hotel general manager at Sonesta pharaoh beach resort

Experience Details

Hotel general manager

Tourism/Travel, Operations/Management, Hospitality/Hotels/Food Services

Senior Management (e.g. VP, CEO)

N/A


Company Details

Sonesta pharaoh beach resort

Hurghada, Egypt

501-1000 employees

Hospitality/Hotels

www.sonesta.com

Jul 2016 to present (5 months)
Hotel General Manager at Harmony for touristic

Experience Details

Hotel General Manager

Tourism/Travel, Operations/Management

Senior Management (e.g. VP, CEO)

As a General Manager, responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, responsible for performing the following tasks to the highest standards:
Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
Ensure guest and team member satisfaction
Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies
Serve as primary liaison with hotel owners and corporate entities


Company Details

Harmony for touristic

Cairo, Egypt

101-500 employees

Hospitality/Hotels

www.harmonymakadibay.com

Jan 2015 to Jun 2016 (1 year 5 months)
Hotel General Manager at Azur for hotels & resorts

Experience Details

Hotel General Manager

Tourism/Travel, Operations/Management

Senior Management (e.g. VP, CEO)

N/A


Company Details

Azur for hotels & resorts

Cairo, Egypt

More then 1000 employees

Hospitality/Hotels

www.azur.travel

Aug 2001 to Dec 2014 (13 years 4 months)
Manager at Hilton

Experience Details

Manager

Tourism/Travel

Manager

Different titles from front office to senior , supervisor , Asst.front office manager , Asst manager , night manager


Company Details

Hilton (multinational)

Cairo, Egypt

More than 1000 employees

Hospitality/Hotels

www.hilton.com

Oct 1987 to Jul 2001 (13 years 9 months)

Education

BA in Accounting

Education Details

BA

Accounting , business administration

Faculty of Commerce and Business Administration, Helwan University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Faculty of Commerce and Business Administration, Helwan University
1983 - 1987
High School - Thanaweya Amma

High School Details

Thanaweya Amma

tawfiqya school

Egypt

1983

A / Excellent / 85 -100%

N/A

tawfiqya school
1983
This profile is fresh!
Last update 9 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingArabicBicycleBudgeting & ForecastingBusiness AdministrationBusiness PlanningBusiness-orientedCommunicatorCustomer ServiceDivingEnglishFinancialFishingFood ServicesFrenchHiltonHospitalityHotel General ManagerHotelsHotels & HospitalityInternetLeadershipManagementManagerMicrosoft WordMusicOffice ManagementOperation ManagementOrganizerPresenterProfessional DevelopmentReading Articles & NewsSales & MarketingTeam PlayerTechonolgiesTourismTravel

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Office Management

Office Management

: Advanced

: High

:

More than 7 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

More than 7 years

Fields of Expertise

hotels & hospitality

hotels & hospitality

: Expert

: Extreme - I love it!

:

More than 7 years

customer service

customer service

: Expert

: Extreme - I love it!

:

More than 7 years

Budgeting & forecasting

Budgeting & forecasting

: Expert

: Extreme - I love it!

:

More than 7 years

Leadership

Leadership

: Expert

: Extreme - I love it!

:

More than 7 years

operation management

operation management

: Expert

: Extreme - I love it!

:

More than 7 years

professional development

professional development

: Expert

: Extreme - I love it!

:

More than 7 years

business planning

business planning

: Expert

: Extreme - I love it!

:

More than 7 years

financial

financial

: Advanced

: High

:

More than 7 years

sales & marketing

sales & marketing

: Advanced

: Extreme - I love it!

:

More than 7 years

Key Skills

Business-oriented, Communicator, Presenter, Organizer, Team Player

Online Presence

https://www.linkedin.com/profile/edit?trk=nav_responsive_sub_nav_edit_profile

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