Basic Info

Demiana Hanna

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Office Manager at Mec

Experience Details

Office Manager

Operations/Management, Human Resources, Administration

Experienced (Non-Manager)

- Managing employees vacations, sick leaves, late hours & payroll.
- Handling office boys tasks
- Ordering office supplies.
- Management of all company financial requests(invoices) and payments.
- Employees social and medical insurance management.


Company Details

Mec (multinational)

Cairo, Egypt

More than 1000 employees

Marketing and Advertising, Media Production

www.mecglobal.com

Jul 2017 to present (6 months)
Receptionist at Emar

Experience Details

Receptionist

Administration, Human Resources, Operations/Management

Experienced (Non-Manager)

- Handling meeting rooms booking for all department.
- Routing Clients and employees to appropriate departments as per their request.
- Phone calls handling.


Company Details

Emar (multinational)

Egypt

501-1000 employees

Real Estate/Property Management

www.emaar.com

Nov 2016 to Jun 2017 (7 months)
Personal Banker at CIB

Experience Details

Personal Banker

Sales/Retail, Quality, Customer Service/Support

Experienced (Non-Manager)

- Credit Cards and Loans sales.
- Handling customer requests and followup.


Company Details

CIB

Cairo, Egypt

More than 1000 employees

Banking

www.cibeg.com

Apr 2016 to Oct 2016 (6 months)
Customer relation at GIG life insurance

Experience Details

Customer relation

Customer Service/Support, Quality, Sales/Retail

Experienced (Non-Manager)

- Handling clients requests and complains.
- Following up clients payments.
- Finalizing pending policies with clients.
- Documents & Policies filing.


Company Details

GIG life insurance (multinational)

Cairo, Egypt

More than 1000 employees

Insurance

www.giglt.com.eg

Jun 2014 to Mar 2016 (1 year 9 months)

Education

Bachelor's Degree in Graphics

Education Details

Bachelor's Degree

Graphics

Helwan University Faculty of fine Arts, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University Faculty of fine Arts
2009 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Maria Ausiliatrice school egypt

Egypt

2009

A / Excellent / 85 -100%

N/A

Maria Ausiliatrice school egypt
2009
Jobseeker photo

Profile Skills and Keywords

Account ManagerAdministrationArabicBankingBusiness DevelopmentCampingCommunicatorCookingCustomer RelationCustomer ServiceCustomer-orientedEmarEnglishGIG Life InsuranceGraphicsHard WorkerHuman ResourcesInsuranceLebanonManagementMarketing And AdvertisingMecMedia ProductionMicrosoft OfficeMicrosoft WindowsOffice ManagerPersonal BankerProblem SolverProperty ManagementQuality AssuranceQuality ControlReadingReal EstateReceptionistRetailRome-ItalySalesSales AgentSingingSocialSupportSwimmingTravillingWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

Customer service

Customer service

: Expert

: Extreme - I love it!

:

1-3 years

sales agent

sales agent

: Advanced

: High

:

1-3 years

Account manager

Account manager

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Communicator, Hard worker, Customer-oriented, Problem Solver, Social

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