Officer - Workforce (RTM)
Mohandessin, Giza
Job Details
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Job Description
- Manages operations reports data base.
- Generates hourly, daily, weekly and monthly reports
- Consolidates reports results and reflects them summary reports
- Participates in analysing the data of the different performance metrics and trends across individual, project and operations.
- Manage real time operations transactions and take required action in short term.
Job Requirements
- Organizing and Time Management.
- Very good English profile.
- Communication Skills.
- Ability to work under pressure.
- Strong analytical Skills.
- Strong Problem-Solving Skills.
- Excellent MS Office, especially MS Excel.
- Call Centre & Workforce experience is a must
