Skills And Tools:
- Locate the right support articles and troubleshooting info.
- The right candidate will be someone who can work on his/her own and contribute with team when required.
- Self-motivated, solution oriented with good analytical thinking to find alternatives and workarounds if the solution is not available immediately.
- Adaptable person with mirroring skills who can work with practitioners who have been using the App for a decade or work with a new employee who barely knows the basics and adjust the level of information and communication accordingly. Escalating and de-escalating skills will help in certain situations.
- Job Requirements:
- English B2 proficiency.
- Experience with Numbers on MAC devices.
- Excellent interpersonal and soft skills.
- Multi-tasking is required.
- Previous MacOS support for 1 year at least.
- Ability to learn independently.
- Application support experience.
- Worked on ticketing system before.
- Senior Full Stack Software Dev... - Cairo, Egypt21 days ago
- Cloud Engineer (Immediately) - Haram, Giza6 days ago
- Python Developer For Job porta... - Dokki, Giza6 days ago
- React Developer For Digital Ad... - Dokki, Giza6 days ago
- Scrum Master/Agile - Heliopolis, Cairo1 day ago
- Java Architect - New Cairo, Cairo1 day ago
- E-Commerce Web Developer - New Cairo, Cairo1 day ago
- Software Tester - Quality Assu...Confidential Company - Cairo, Egypt11 days ago
- Senior Java Developer - 6th of October, Giza2 days ago
- Senior Java Developer (Kotlin ... - Dokki, Giza21 days ago