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Customer Support Advisor

51 Talk
Maadi, Cairo
51 Talk logo

Customer Support Advisor

Maadi, CairoPosted 1 month ago
40Applicants for10 open positions
  • 27Viewed
  • 4In Consideration
  • 11Not Selected

Job Details

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Job Description

About us

51Talk is a leading international EdTech company known for providing top-quality English language education. We are a dynamic organization with a strong global presence, dedicated to making English learning accessible and enjoyable. With a team of over 30,000 dedicated employees and more than 15 branches worldwide, we are committed to delivering exceptional educational experiences.

Location: El Basatin, Cairo, Egypt (Work from Office)

Salary: Gross basic 7,000 ~ 15,000 EGP + unlimited commission

Working Hour:

Sun~Thu:12pm~9pm  Friday off 

Sat:12pm~4pm

Tasks & responsibilities

  • Conduct calls to prospective customers to promote and sell our products and services.
  • Handle customers‘ inquiries and convert them into sales opportunities.
  • Understand customer needs and requirements to provide appropriate solutions and close sales.
  • Achieve and exceed monthly sales targets.
  • Follow up on marketing leads and maintain accurate and up-to-date records of all sales activities in the CRM system.

Job Requirements

  • 1 year of call center/customer service/telesales/telemarketing experience
  • Proficient in English and Arabic languages

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